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Knowledge base
Getting Started with GolfPad: Video Tutorials
Getting a Round Started
2
How do I start and finish a round in Golf Pad GPS?
How do I add a new tee? How do I edit or add a tee to a course?
During a Round
5
Keeping Score (three options)
Course Editing
How to share or stop sharing your round with Golf Pad (plus Real-time Sharing!)
Shot Tracking
Using Golf Pad with a Samsung smartwatch: on-course review
General
Golf Pad account
8
Why should I create an account in Golf Pad?
How do I create an account in the Golf Pad app? What if I forgot my password?
How do I change the email or password on my Golf Pad account?
How do I find my support ID?
How do I update my billing information for my Golf Pad subscription?
View all 8
Golf courses
5
Is my home course available?
My course is missing. How can I add it?
I'm planning to travel and would like to know if Golf Pad has data for a course at my destination. Where do I check that?
Some information about a course is incorrect. How can I fix it?
How to add new hazards?
Data usage
2
Will Golf Pad work without Internet connection?
How much data is used per round?
Golf Pad Premium
11
What are the Golf Pad Premium features?
What's the subscription price for Golf Pad Premium?
How do I upgrade to Golf Pad Premium?
What happens if I buy a new phone?
Will you need my credit card number?
View all 11
Troubleshooting
11
No GPS location in the Golf Pad phone app
I purchased Golf Pad Premium upgrade, but I still don't see it on my phone.
Distances do not update in Golf Pad watch app when phone screen is off
How to configure location permissions on Android 10 or newer
How does Golf Pad use the 'always on' background location?
View all 11
Early access Beta Testing program
5
What is Golf Pad Beta Testing program?
How do I join the Beta program?
How do I leave the Beta program?
What new features are available in Beta version now?
Where do I post feedback on Beta version?
App features
Features Overview
15
Golf Pad GPS is free. Is it a 'trial' or a limited functionality 'lite' version?
Which free features are included in Golf Pad GPS?
How to select a tee?
Does Golf Pad work with smartwatches?
How can I improve battery life while playing a round?
View all 15
Keeping score
10
How do I keep score using Golf Pad GPS?
Golf Pad scorecard: What do the symbols mean?
How do I select different scoring modes in Golf Pad?
How to play a 9 hole round with the Golf Pad app.
More details about each scoring formats in Golf Pad
View all 10
Aerial maps
2
Golf Pad aerial maps features
Hazards on the map
Handicaps
10
Does Golf Pad support handicap scoring? What systems are supported?
How do I start a round using handicap-adjusted (net) scoring?
Can Golf Pad compute handicap based on my playing history?
What parts of World Handicap System are supported in Golf Pad?
Is World Handicap System (WHS) handicap truly the same everywhere in the world?
View all 10
Shot Tracking
12
Tracking shots on the phone (step-by-step tutorial with pictures and video)
How do I mark the flag position?
How do I edit shots?
Moving shots between the holes
How to configure your clubs
View all 12
Automatic Playing History Backup
4
Is online backup available on my phone?
How does automatic backup work?
Do I need to manually backup each round?
Will Golf Pad ever post to my Facebook or Google+ stream?
Live Leaderboards
6
What is Live Leaderboard in Golf Pad?
How do I set up a Live Leaderboard?
How do I join a Live Leaderboard?
How do I view the Live Leaderboard during my round?
How to delete a Live Leaderboard
View all 6
Strokes Gained
3
What is the Strokes Gained statistic?
Strokes Gained in Golf Pad
Common questions about Strokes Gained
Regulation Mode
2
What is the Regulation Mode in Golf Pad?
Using golf GPS and Distance Measuring Devices
PLAYS LIKE distances and club recommendations
3
What are PLAYS LIKE distances in Golf Pad?
Can I use PLAYS LIKE distances and club recommendations in a conforming round?
How do I provide feedback about PLAYS LIKE and club recommendations?
Smartwatch sync
Compatible Watches
4
What smartwatch models are compatible with Golf Pad?
Watches compatible with iPhone
Is Golf Pad compatible with the Wear OS 3 watches like Samsung Galaxy Watch 4?
How to find a smartwatch version
Watch setup and troubleshooting
1
Using smartwatch sync settings
General Questions
5
How many courses are available on my smart watch with Golf Pad?
Do I need to keep my phone on while playing golf with my smart watch?
What about phone's battery life?
Are there any other features in Golf Pad Premium, beyond smart watch sync?
Question not answered here?
Apple Watch
9
Is Golf Pad compatible with Apple Watch?
How to set up Golf Pad GPS on Apple Watch
Golf Pad Apple Watch User Guide
Can I use Apple Watch without iPhone?
What can I do from Apple Watch with Golf Pad GPS?
View all 9
Samsung Tizen OS (Galaxy Watch 3 and older)
10
Which Samsung smartwatch models is Golf Pad compatible with?
How to install the Golf Pad watch app on my Gear/Galaxy watch?
Can I use my Samsung watch in Standalone mode, without the phone?
Make Golf Pad distances auto-display when you raise the watch during a round
What features are available on Samsung Galaxy/Gear?
View all 10
Android Wear OS
7
Setting up Golf Pad watch app on Android Wear OS
What functionality is available in the Golf Pad app for Android Wear OS watches?
Golf Pad app does not show in app list on Wear watch
Can I use my GPS-equipped Wear OS watch without a phone (in Standalone mode)?
Will Android Wear watches work with the iPhone?
View all 7
Magellan Echo
3
Is my phone compatible?
Using Magellan Echo during a golf round
When using my Magellan Echo with Golf Pad, what will I be able to do from the watch?
Golf Pad TAGS
About Golf Pad TAGS
10
Why should I use Golf Pad TAGS™?
How does it work?
Is my phone compatible?
I have a case on my phone. Can I still scan Golf Pad TAGS?
Is it possible to scan Golf Pad TAGS with my NFC-equipped smartwatch?
View all 10
Buying, Shipping And Returns
8
Can I order Golf Pad TAGS™ outside of the US?
Shipping costs, delivery estimates and order tracking.
Is my order transaction secure?
Can I order extra Golf Pad TAGS™?
What is the return policy? Does Golf Pad offer a money back guarantee?
View all 8
Golf Pad TAGS: Getting Started
6
How to set up Golf Pad TAGS on Android
How to set up Golf Pad TAGS on iPhone
How long does it take to set up Golf Pad TAGS?
Why does the screen stay on when Golf TAGS are enabled?
What about battery life?
View all 6
Using Golf TAGS
11
Step-by-step instructions for using TAGS on Android (with pictures)
Step-by-step instructions for using TAGS on iPhone (with pictures)
How do I know if the tag was read OK during a round?
Will I get accidental reads?
Can I assign a TAG to a different club?
View all 11
Troubleshooting
11
I can't scan a tag.
Screen lock issues on Android
Tags don't work on my Samsung phone when I use a 3rd party battery
Tags don't work when the phone is in my pocket.
I'm getting random score entries or hole changes while using Golf Pad TAGS. How do I fix this?
View all 11
Known Issues
Known issues and workarounds
3
TAGS scanning doesn't work if the screen is pinned
App crashes on Android (version 17.6)
PLAYS LIKE distances don't work
Golf Pad LINK
About Golf Pad LINK
3
What is Golf Pad LINK? Where can I buy it?
Does LINK use my phone battery?
What's the warranty on Golf Pad LINK?
LINK set up
8
How do I get started with LINK? How long does it take?
LINK controls, lights and vibration patterns
Detailed LINK pairing instructions
How to assign clubs to tags?
"Incompatible tags" warning
View all 8
Playing with LINK
9
How to use Golf Pad LINK during a round
Charging LINK battery
How long does it take LINK to acquire GPS location signal?
Can I use LINK with my smartwatch?
What features will I see on my smartwatch when using LINK?
View all 9
Known issues
2
Unable to connect to LINK and green LED light stays on continuously
Unable to pair LINK on Android if phone's GPS location is disabled
Troubleshooting Golf Pad LINK
6
How to reset Golf Pad LINK?
Unable to pair LINK with the phone
Can't charge LINK
Trouble with firmware update
A tag broke. Can I get a new one?
View all 6
Golf Pad Events - free tournament management software
About Golf Pad Events
6
What is Golf Pad Events?
What features are available in Golf Pad Events?
Golf Pad Events potential new features
Getting started with Golf Pad Events
Setup your first event in 10 minutes (step by step)
View all 6
Event Settings and Portal
6
How to create a new event
How to add or edit scorecard information
Rules-compliant mode
Golf Pad's Ability Estimate (GAE)
Learn more about Live Leaderboard!
View all 6
Managing Golfers and Teams
8
Add golfers to Golf Pad Events.
Importing golfers to Golf Pad Events.
Setting up teams
Schedule, tee times, & hole assignments
Golf Pad Event tools and printables
View all 8
Competitions and Scoring
9
Scoring formats & side games available in Golf Pad Events
Learn more about flights
Competition Payouts
Side Game Payouts
Manage scores in Golf Pad Events
View all 9
Troubleshooting
0
Real-time scoring in Golf Pad app
5
Email invitations to golfers in your event
How to accept an event invitation on the Golf Pad app
View and manage events list in Golf Pad app
Posting real-time scores using the Golf Pad app
Golf Pad Events unique invitation link
Community forums
Showing recent updates
Start a new topic
Golf Pad Forums
Announcements
21
Welcome!
Posted by
Keaton
,
almost 8 years ago
Last Reply
by Keaton
almost 8 years ago
New iPhone Compatible TAGS - Feedback Wanted!
Posted by
Cindy Wren
,
over 4 years ago
Last Reply
by Martin thomson
12 days ago
New Golf Pad support videos on YouTube
Posted by
Cindy Wren
,
about 1 year ago
Last Reply
by Cindy Wren
about 1 year ago
See all 21 topics
Golf Pad Tips, Tricks & Conversation
134
Lost Balls from Teeshot
Posted by
Jonny Gibson
,
27 days ago
Last Reply
by Jonny Gibson
27 days ago
Question about Approach Dispersion chart?
Posted by
Brian Wagener
,
about 1 year ago
Last Reply
by Rafael G. S. Pirro E.
30 days ago
Club auto-select when tracking
Posted by
Jeff Watts
,
3 months ago
Last Reply
by Nadine Schall
about 2 months ago
See all 134 topics
Golf Pad Feature Requests
147
Free trial of Golf Pad Premium
Posted by
Stephen Cahalan
,
about 3 years ago
Last Reply
by Petr
about 3 years ago
Strokes gained vs. different handicaps
Posted by
Spencer Braun
,
almost 6 years ago
Last Reply
by Dave Humphries
about 14 hours ago
Ability to show statistics based on time frame
Posted by
Luke Jeffery-hammond
,
7 days ago
Last Reply
by Luke Jeffery-hammond
7 days ago
See all 147 topics