Troubleshooting
First, reboot your device. If scanning still fails, follow the troubleshooting steps: For Android: 1) Verify NFC is enabled in Android settings: go ...
Mon, 20 Mar, 2023 at 1:55 PM
General troubleshooting There are some users having trouble with the Android secure screen lock and Golf Pad TAGS. Try these steps to allow Golf Pad ...
Mon, 24 Oct, 2022 at 12:53 PM
Samsung places the NFC antenna inside the OEM battery, so you will need to use the original or equivalent battery to be able to use Golf Tags and other NFC ...
Mon, 24 Oct, 2022 at 12:54 PM
Open Golf Pad and press the phone's power button on Android or swipe up with two fingers on iPhone. You should see SmartLock - the screen will remain ac...
Mon, 24 Oct, 2022 at 12:55 PM
Please be sure to turn the phone's screen off (press the power button (for Android) or swipe up with two fingers (for iPhone)) before you put the phon...
Mon, 24 Oct, 2022 at 12:55 PM
If you are noticing screenshots being taken while you are playing with Golf Pad TAGS, please turn off the 'Palm to capture' motion in the 'Motio...
Mon, 24 Oct, 2022 at 12:56 PM
Sound issues: Check if the sound confirmation is turned on under preferences > Golf Pad LINK / TAGS. Note, if you turn the sound confirmation ON but dec...
Mon, 24 Oct, 2022 at 12:56 PM
If you have questions not answered in the FAQ, submit a support ticket here. We'll be happy to help. Open a new support ticket
Mon, 24 Oct, 2022 at 12:56 PM
TAGS are designed to fit most standard club grips. If your club grips aren't standard size (i.e. too small) for TAGS to fit, some users have suggested u...
Mon, 24 Oct, 2022 at 12:56 PM
If you scan a tag and it opens Google Play, disable the NFC permission on the phone and try the tags setup procedure again. Then re-enable NFC when the app ...
Mon, 24 Oct, 2022 at 12:57 PM