TAGS Don't Work When the Phone is in My Pocket

Modified on Tue, 16 Sep at 11:25 AM

On Android


1) Open the Golf Pad app

2) Press the power button - this enables SmartLock, keeping the screen active while your phone is in your pocket.


If SmartLock is off:


- Open Preferences > Golf Pad TAGS

- Follow the on-screen troubleshooting instructions.


On iPhone


1) Simply place your phone in your pocket - Scanning mode will activate automatically

2) Do not tap "Start scanning" before putting your phone in your pocket. Doing so will turn off SmartLock.


If you experience issues, please contact our support team - we'll be happy to help.

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