Tags don't work when the phone is in my pocket.

Modified on Mon, 18 Aug at 10:48 AM

Open Golf Pad and press the phone's power button on Android. You should see SmartLock - the screen will remain active while the phone is in your pocket. If SmartLock is off, open Golf Pad preferences, select Golf Pad TAGS and follow the on-screen troubleshooting instructions. 


If you're using an iPhone, placing it in your pocket will automatically activate Scanning mode, allowing you to effortlessly scan your tags. However, if you experience any issues, please don't hesitate to reach out to our support team, they'll be happy to help.

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