We've made a lot of updates since the launch this summer. THANK YOU to all your early adopters and Kickstarter backers who provided valuable feedback. You are the reason Golf PAd LINK is here!
As the season winds down (for most of us), we want to ask how you enjoyed using LINK.
What did you enjoy most about tracking your game with LINK?
If you are a first time user of Golf Pad, did you notice changes to your stats?
Do you have any tips to share with your fellow golfers?
Hi Gary. Thanks for sharing your feedback about your experience with Golf Pad LINK. If you'd like to post a review on Facebook, it will help others who are looking for more insight about the system.
Richard - it's great to hear how you've been able to become more aware of your game using the app and now Golf Pad LINK. Sounds like you have a great strategy for using it to improve your game! Thanks for sharing your experience.
I've been waiting for the standalone LINK to be in stock for what seems like months, and now I'm not seeing it listed on your webpage. I bought the Tags before the LINK was released and like them a lot, but my phone battery barely makes it through a round. Is it no longer possible to buy the LINK without the Tags?
I am also disappointed that the stand-alone Link is not available and the Facebook suggestion that I encourage someone else to buy the package but they only get the tags and I buy the Link from them is a little disingenuous at best! If you have the Link available for the package deal, why can't you guys split them out and sell them separately instead of asking me to do it?
Hello Eric - I'm sorry if the suggestion was not to your liking. We've had some customers find it to be a good solution. Our inventory is stored offsite at a fulfillment center. It's not possible to split them out. I'll have someone get in touch to see if we can find a solution for you.
Hi David - thanks for your feedback. We're sorry we've been out of stock and understand your frustration. We'll message you privately to try to find a solution.
Hi Cindy, can I get a PM as well as I'm still waiting for the standalone to be available? Thank you.
Hi Kevin - yes, I'll send you a DM.
Three weeks ago (January 11, 2019) I received an email from your staff with the following information:
Subject: Golf Pad LINK update + Special Offer
UPDATE: New Golf Pad TAGS are now available for both iPhone and Android. We've decided to stop LINK production.
We appreciate your interest in Golf Pad LINK. We're extending a special offer so you can join the thousands of golfers enjoying Golf Pad TAGS with iPhone and Android.
Use code NEWTAGS to save 35%, plus get free US or $15 flat international shipping and a 30 day money back guarantee.
We'll continue supporting existing LINK users. Future innovation will focus on TAGS to give users the best possible experience.
As you know from my support request of November 21, 2018, I purchased Golf Pad TAGS after reading in these forums that LINK would continue to be produced and that you were simply experiencing a backlog.
ME (Nov 21): "Please give me an estimate of when LINK will be available, and let me know whether you will allow users who purchased TAGS only because LINK with TAGS was not available will be allowed to purchase a standalone LINK -- and what the anticipated cost will be."
YOU (Nov 23): "Thank you for your interest in LINK. We're sold out and due to a supply chain issue, it will still be at least a few months before we have more. We will have options for people who already own TAGS. Cost will be about $149 - subject to change (lower) depending on a few variables."
But now, not only is LINK dead but you are offering a reduced price and free shipping for ***new*** TAG purchases -- but you do not offer any compensation to TAG customers (like me) who had purchased TAGS based on the repeated promise that LINK was on the way.
At the same time, as I pointed out in a different thread (Ability to select clubs on Samsung Gear), you have made zero progress after well over a year of repeated requests from many users for that feature -- which some of your competitors have had for a while (including in free apps).
In the context of the TAGS/LINK issue, it is not unreasonable to wonder whether the delay in providing the "select club on watch" feature might have something to do with the likely negative impact on TAG sales if the feature is ever implemented on Golf Pad -- particularly if you are trying to figure out the best path for Golf Pad (without LINK) to eventually transition to "select club on watch" and drop TAGS like you dropped LINK.
Hi Keith - I think you and I may have already exchanged emails on this topic outside of the forum, if not, feel free to contact me directly through email@example.com - just mention my name and we can correspond there. I understand your frustration. Email and I'll help you reach a solution.