Troubleshooting
If there are no distances when you start a round, check if GPS is switched on and GPS access enabled in phone settings. Android: Go to Settings -> ...
Wed, 30 Oct, 2019 at 7:23 AM
If you did not receive a receipt from the transaction, then it is likely that the payment was not fully processed and the transaction did not go through....
Wed, 14 Aug, 2019 at 9:26 AM
You might have used Facebook or Google+ to establish the Golf Pad account. Please give these options a try. If that did not help, but you still have t...
Wed, 19 Sep, 2018 at 10:35 PM
On Android devices running version 4.1.2 or higher, you can generate system bug reports that contain information that may help us track down issues without...
Wed, 19 Sep, 2018 at 10:38 PM
Please contact us with the following information: The version of Golf Pad you are using. Available in Preferences / Help. Phone make and model. Operati...
Wed, 19 Sep, 2018 at 10:41 PM
Golf Pad does not provide phone support at this time. However our friendly support team will be happy to help via email: contact us here. We'll resp...
Mon, 17 Dec, 2018 at 10:15 PM
We have received reports from users about difficulties getting Golf TAGS to scan with the Nexus 6p. The solution that we have found is that the phone wil...
Fri, 28 Oct, 2016 at 5:05 PM
Golf Pad has the ability to display distances to the hole and statistics in both yards and meters. If you would like to change the unit of measurement for y...
Wed, 19 Sep, 2018 at 10:58 PM
For general support you do not need to log in. Anyone can create a support ticket for technical help. If you are trying to log in to comment or post in the ...
Wed, 19 Sep, 2018 at 10:59 PM
If GPS distances update fine while phone screen is on, but stop updating when phone screen is turned off or shortly after. This typically means that the sys...
Sun, 17 Nov, 2019 at 10:40 PM