Troubleshooting

Known problem: Facebook login does not work on iPhone
We received multiple reports about Facebook login not working reliably for some iOS users. We identified the root cause and will be releasing a fix in Golf ...
Mon, 27 Aug, 2018 at 7:07 PM
Golf Pad used to work fine, but now I don't have GPS signal.
General troubleshooting First, check if GPS is switched on and GPS access enabled in phone settings. If it is enabled, but you still do not get GPS sig...
Tue, 7 Aug, 2018 at 11:19 PM
I purchased Golf Pad Premium upgrade, but I still don't see it on my phone.
If you did not receive a receipt from the transaction, then it is likely that the payment was not fully processed and the transaction did not go through....
Wed, 19 Sep, 2018 at 10:34 PM
I am trying to log in but receive 'Email not found' error
You might have used Facebook or Google+ to establish the Golf Pad account. Please give these options a try. If that did not help, but you still have t...
Wed, 19 Sep, 2018 at 10:35 PM
Taking a bug report (Android)
On Android devices running version 4.1.2 or higher, you can generate system bug reports that contain information that may help us track down issues without...
Wed, 19 Sep, 2018 at 10:38 PM
There is a problem with Golf Pad not covered here. Can you fix it?
Please contact us with the following information: The version of Golf Pad you are using. Available in Preferences / Help. Phone make and model. Operati...
Wed, 19 Sep, 2018 at 10:41 PM
What is the Golf Pad customer service phone number?
Golf Pad does not provide phone support at this time. However our friendly support team will be happy to help via email or online chat: contact us here. ...
Wed, 19 Sep, 2018 at 10:41 PM
Are Golf TAGS Compatible With the Nexus 6p?
We have received reports from users about difficulties getting Golf TAGS to scan with the Nexus 6p. The solution that we have found is that the phone wil...
Fri, 28 Oct, 2016 at 5:05 PM
How do I switch my measurement unit from yards to meters(and vice versa)?
Golf Pad has the ability to display distances to the hole and statistics in both yards and meters. If you would like to change the unit of measurement for y...
Wed, 19 Sep, 2018 at 10:58 PM
I can't log in to the support portal/forums
For general support you do not need to log in. Anyone can create a support ticket for technical help. If you are trying to log in to comment or post in the ...
Wed, 19 Sep, 2018 at 10:59 PM