Troubleshooting
If there are no distances after you started a round, check if GPS enabled and location permission is enabled for Golf Pad in phone settings. Permission...
Mon, 1 Feb, 2021 at 5:42 AM
If you did not receive a receipt from the transaction, then it is likely that the payment was not fully processed and the transaction did not go through....
Wed, 14 Aug, 2019 at 11:26 PM
You might have used Facebook or Google+ to establish the Golf Pad account. Please give these options a try. If that did not help, but you still have t...
Thu, 20 Sep, 2018 at 12:35 PM
If GPS distances update fine on the watch while phone screen is on, but stop updating when phone screen is turned off or shortly after, this typically means...
Mon, 1 Feb, 2021 at 5:54 AM
Android 10 introduced additional granularity for app location permissions. You can now choose to grant location access at all times, only while using the ap...
Sat, 6 Mar, 2021 at 4:25 AM
Why does Golf Pad need background location access? Golf Pad requires 'all times' background location permission to provide accurate rangefinde...
Mon, 1 Feb, 2021 at 7:44 AM
There are 3 types of codes/keys that can be used in Golf Pad app: Premium license keys, Premium license discount codes and Golf Pad TAGS promotional codes...
Fri, 30 Apr, 2021 at 6:52 AM
Golf Pad has the ability to display distances to the hole and statistics in both yards and meters. If you would like to change the unit of measurement for y...
Tue, 4 Feb, 2020 at 8:38 PM
For general support you do not need to log in. Anyone can create a support ticket for technical help. If you are trying to log in to comment or post in the ...
Thu, 20 Sep, 2018 at 12:59 PM
In order to provide timely and efficient support to our customers worldwide, we are providing assistance over email. Contact us here. If you feel yo...
Wed, 3 Jun, 2020 at 9:28 AM