Taking a bug report (Android)

Modified on Fri, 23 Sep, 2022 at 5:38 PM

On Android devices running version 4.1.2 or higher, you can generate system bug reports that contain information that may help us track down issues without an obvious cause. To take a bug report, please follow these steps:

  • Reproduce the issue in Golf Pad
  • Open the device's Settings screen
  • Scroll to the bottom, open Developer Options
  • If this option isn't available, go to About phone instead, and tap Build number (like "JOP40C") 7 times. This will enable Developer Options in the main menu
  • Tap Take Bug Report
  • Wait a minute or two, the device is now gathering data and zipping it into a package
  • A dialog will open where you can choose the program to email the file, send it to support@contorra.com
  • If our support staff asked you to send the bug report, please let us know in an email reply that it's been sent so we know to look for it. 
  • If after all this steps Take Bug Report is not available, try enabling 'usb debugging' on the same screen.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article