Taking a bug report (Android)

Modified on Fri, 23 Sep, 2022 at 5:38 PM

On Android devices running version 4.1.2 or higher, you can generate system bug reports that contain information that may help us track down issues without an obvious cause. To take a bug report, please follow these steps:



  • Reproduce the issue in Golf Pad
  • Open the device's Settings screen
  • Scroll to the bottom, open Developer Options
  • If this option isn't available, go to About phone instead, and tap Build number (like "JOP40C") 7 times. This will enable Developer Options in the main menu
  • Tap Take Bug Report
  • Wait a minute or two, the device is now gathering data and zipping it into a package
  • A dialog will open where you can choose the program to email the file, send it to [email protected]
  • If our support staff asked you to send the bug report, please let us know in an email reply that it's been sent so we know to look for it. 
  • If after all this steps Take Bug Report is not available, try enabling 'usb debugging' on the same screen.

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