Golf Pad Click is a small, lightweight Bluetooth accessory, so getting one to your door is quick and simple. Below are the answers to the questions we hear most about buying, receiving, and returning your Click.
Where do I buy Golf Pad Click, and does it ship to my country?
Click is available directly from our website, and we ship worldwide. Every Click also includes 3 months of Golf Pad Premium - your subscription doesn't begin until you activate it in the app, so there's no rush to claim it the day it arrives.
How soon will my Click ship?
We ship fast. Place your order before noon US Eastern Time and it usually goes out the same day; order later and it typically leaves the next business day. The occasional holdup is almost always an address that needs verifying or a payment that needs confirming - if that happens, we'll be in touch.
What are my shipping options and costs?
Inside the US: standard shipping is free and lands in about 3 to 5 days. Need it sooner? 2-Day Express is $29 where available (it can't go to Alaska, Hawaii, Puerto Rico, military addresses, or PO boxes). For Alaska, Hawaii, and other non-contiguous US destinations, expedited delivery is $45 and takes roughly 4 to 12 days.
Outside the US: standard international delivery is $15 and takes anywhere from 10 to 40 days depending on where you are (heavier orders may cost a little more). Expedited service runs 4 to 12 days and starts at $29 to Canada or $39 elsewhere. Keep in mind that customs duties, if any, are set by your country and paid by you on delivery - we have no way to control or predict them.
Transit times are estimates, not guarantees, since weather and carrier conditions can shift them.
How do I follow my order once it's on the way?
Within a day or two of ordering, we'll email a tracking number to the address you used at checkout - if it's not in your inbox, glance through Spam, Junk, and Promotions before assuming it's missing. Once your Click is with the carrier (we use USPS, UPS, DHL, FedEx, or a regional service), they own the tracking updates from there. International tracking in particular can go quiet for stretches, which is normal. If two days pass with no tracking email at all, contact us and we'll dig it out for you. Have a carrier preference? Ask us before you order and we can sometimes arrange it.
My tracking hasn't moved. Is my Click lost?
Almost certainly not - but we're happy to open a carrier claim if it's warranted. Reach out once tracking has been silent for 15 days (US) or 20 days (international). There's a firm window for these claims, though: 15 to 45 days after the last US update, or 20 to 50 days internationally. Past that, the carrier won't accept a claim, so don't wait too long to contact us.
Can I still change the address or cancel after ordering?
Possibly, if you catch us early. Orders move to our fulfillment warehouse and get processed quickly, and once that starts we usually can't stop or edit them. It's always worth a quick message to contact us and we'll try. If your tracking email has already gone out, the carrier (UPS, DHL, FedEx, or USPS) may be able to redirect it, though that's their call, not ours.
What if I change my mind about my Click?
You're covered by our golf-friendly money-back guarantee. Golf is seasonal, so take your time - play a handful of rounds once your season is underway, and if Click isn't for you, send it back any time within 6 months for a refund (less shipping). Just contact us to get started and we'll walk you through it; there's no return-order number to chase down. Pop your name and support ticket ID in the box, and once it reaches us we'll refund your original payment method, typically within about 10 days. One thing to note: this guarantee covers Clicks bought from our own website - if you picked yours up from another retailer, they'll handle the return.
Is Golf Pad Click under warranty?
Yes - every Click is covered by a 1-year limited warranty against manufacturing defects. For the full details, see What Is the Warranty on Golf Pad Click?
Didn't find what you were looking for? contact us and we'll help.
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