Galaxy Watch 4 and Wear OS 3 : Golf Pad Support

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Newton posted over 2 years ago

Is there any update on support for Galaxy Watch 4 in terms of general release date? Thanks

3 Votes

Cindy Wren posted over 2 years ago Admin

Hi Espen. It looks to be about a week before club selection will be available on Wear OS3. If I get an update in the next day or so, I'll update my response. We are working hard to bring this to you. It's a priority for our team and we appreciate your patience and understanding.

UPDATE: The team has confirmed they expect to have club selection in about 4- 5 days. Roll-outs are phased. It will first be made available to a small percentage to ensure everything goes smoothly, then a larger percentage and so on, until all users will have the update available.

2 Votes

Cindy Wren posted over 2 years ago Admin

Hi jfhammer - I'm glad things are working well for you on the new OS. We will be adding this and other functionality from Tizen watches soon. For now, tapping +Shot and + Putt is the answer. We appreciate the patience everyone!

2 Votes

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Espen Johannessen posted over 2 years ago

I'm using Golf Pad on my old Galaxy Watch 46mm now, and considering pre-ordering the new Watch4 Classic, so I'm wondering the same thing! No Golf Pad - No Upgrade, so hopefully you got me covered!

2 Votes

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Newton posted over 2 years ago

Is there a new target date to have shot tracking for The Galaxy Watch 4 (Wear OS 3)? We are now into Q4 2021,thanks!

2 Votes

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Espen Johannessen posted over 2 years ago

Seems like I'm covered with everything I'm currently using and also that Golf Pad are in active development to further improve the Wear OS 3 app. I sent this question by email to Golf Pad support yesterday and got this reply back:

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Hello Espen,

Thanks for contacting us. Golf Pad is now available for Wear 3 watches, including Samsung Galaxy Watch4 and Galaxy Watch4 Classic.

You can see the distance to the front, middle and back of the green, PLAYS LIKE distance, track shot and putts from tee to green (including shot distances), add penalties, mark flag position, undo the last action (in case of an accidental input). With Wear 3, you can also add the Golf Pad Tile to quickly check on your progress in round so far and easily open the rangefinder.

At this time the phone and the watch need to be connected over Bluetooth throughout the round - there is no standalone mode. Club tracking is also not available yet. Both are coming soon for our Wear 3 app.

Regards,

Alyona Retunskaya / Golf Pad Support

1 Votes

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Phillip Farmer posted over 2 years ago

It would be wonderful customer service if a weekly email went out with how is the update coming, revised target date, etc.

1 Votes

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Espen Johannessen posted over 2 years ago

Still no update? Cindy Scillo? I'm usually a patient guy, but only when I'm kept in the loop, so please don't force me to start looking for alternatives! My old friend Golfshot is starting to look more and more appealing as they've rolled out many updates for their Wear OS 3 app in the same period you've been completely silent.

1 Votes

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Mikhail Pogosian posted over 2 years ago

Is there an update with regards to timing for wear os 3 standalone support? Your customers are getting impatient. This really is a key feature that wear os 3 customers are missing out on....

1 Votes

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Juan posted over 2 years ago

Standalone function and club tracking were the only reason I went with the premium subscription 2 years ago. When is that going to be available on the Wear OS3?

1 Votes

Cindy Wren posted over 2 years ago Admin

Hi James and Espen - your account is active regardless of which watch you have (as long as it's a supported watch), so no, you will not have to pay for a new license if you upgrade to a the new watch with the WEAR OS 3 system.

1 Votes

Cindy Wren posted over 2 years ago Admin

Nvukelic - thanks for your patience while I inquired about timing. We anticipate having it complete by the end of this quarter. That said, sometimes technical issues might come up that could delay the release. Keep an eye out for new updates in the app to be sure you have it available as soon as it's ready.

0 Votes

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Nvukelic posted over 2 years ago

That's totally fine and really fast, thanks, Cindy!

0 Votes

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Espen Johannessen posted over 2 years ago

I was just wondering the same things! I've been checking for an updated app daily for the last few weeks, so a quick status to let me know when to start looking for updates again would be great! I'm mainly missing the ability to select clubs when tracking shots, but hoping for a lot of other features and improvements as well!

0 Votes

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Robert Hobbs posted over 2 years ago

Hi, today I received my Samsung Watch 4 with wear 3 as an upgrade to my previous Tizen watch 3 paired with a Samsung S20FE.

Unfortunately there are issues. The Golf pad app works fine as long as I don't push any of the side buttons but if I do and exit the app entire watch hangs and you can no longer swipe up to see the app tray or left to see the widgets and it is not possible to get back into the app and the only way to make the watch responsive again is to end the round on the phone and close the phone app - not great if you are playing a round!

I found a workaround until this is resolved. In the watch settings advanced features there is an option to change the double press of the home key (top right button) to open an app, I changed this to Golf Pad. Now if the watch locks up double pressing the home key opens the Golf Pad app again.

I hope this helps others until the issues has been resolved - I have opened a support ticket about the problem.

As separate note - many people have mentioned the android app is not as feature developed as the Tizan and it is true it is missing the ability to choose the club but in other ways it is superior. With the always on screen enabled on wear os the app stays open and distances visible all the time even without waking the watch, this is much better than Tizan where you had to change the watch setting to keep the last used app open for an hour.

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tim posted over 2 years ago

hi all new here just got my watch 4.

but i cant get to select club when adding shot via the watch. is that possible yet ?

0 Votes

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Mikhail Pogosian posted over 2 years ago

Thanks for the response and explaining the difficulties. More than happy to help with beta testing.

0 Votes

Cindy Wren posted over 2 years ago Admin

Hi Robert - thanks for reporting this. You should have the update now. Please check. If you still don't see it, contact support so we can help you out .

0 Votes

Cindy Wren posted over 2 years ago Admin

Robert Hobbs - thank you for sharing and for opening a support ticket so our team can look into this. We appreciate you sharing the work-around to help others!

Tim - We anticipate having it complete by the end of this quarter. That said, sometimes technical issues might come up that could delay the release. Keep an eye out for new updates in the app to be sure you have it available as soon as it's ready.

0 Votes

Cindy Wren posted over 2 years ago Admin

Hi Mikhail - Read more about the Beta program here. Thanks for your interest. - Cindy

0 Votes

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Newton posted over 2 years ago

Is there an updated ETA for club tracking on the Galaxy Watch 4? I was disappointed with how limited the current app is with only shot tracking and not much else, which I used to have on my Galaxy Active Watch 2. Thanks

0 Votes

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Richard Joachim posted over 2 years ago

Cindy,

Since you cannot completely support the new Wear OS yet, can you offer existing and new users a free trial period, good until you have the bugs and app updated?? That seems only fair since we cannot use all the features we are paying for.

Richard

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Knud Bilet posted over 2 years ago

I got tired of waiting for an update of the Wear OS 3 version, so I’ve returned my Galaxy Watch 4, and will just continue to use my legacy Gear S3.

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Dave Parker posted over 2 years ago

Which app version should I have on my galaxy watch 4 for it to be compatible with the latest phone app?

0 Votes

Cindy Wren posted over 2 years ago Admin

Richard - we do support the new Wear OS. All the Premium features are supported. The NEW Standalone feature is something we'll be adding in the next several weeks. It's not a core feature of Premium, rather something we've recently added. We are working closely with Samsung and Google to provide this additional feature. Considering the cost of Premium, with all it's features is $20 per year, we do not have a proration on Premium for those using Wear OS 3. Any new users who would like a trial of Premium, are welcome to contact support@golfpadgps.com to request one. - Cindy

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