Petehall19 - thank you for your awesome help here!
Matej - it's possible the updates may be regional, however, even the version you have should work just fine.
Have you already read the details about using the feature on Samsung here? It's probably best to have us open a ticket so we can explore exactly what's happening. I'll get that going for you. You should expect an email confirming this shortly. - Cindy
Petehall19