Hi Joe - please see this article and let us know if you still need help after following these steps: https://support.golfpadgps.com/solution/articles/4524-how-to-install-the-golf-pad-watch-app-on-my-gear-galaxy-watch-
I am having the exact same problem - and have found no resolution I have uninstalled and installed - upgraded to premium - nothing!
Hi Debra - Premium is required to use your smartwatch, so thank you for upgrading. Did you follow the steps in this article? https://support.golfpadgps.com/solution/articles/4524-how-to-install-the-golf-pad-watch-app-on-my-gear-galaxy-watch- If you did, please contact our support team so we can help you resolve it. - Cindy
Joe Carr