NOTE: We are seeing longer shipping times due to COVID-19 issues with mail carriers and fulfillment centers. Domestic (US) orders may take from 7-10 days and international orders are also seeing longer shipping times.

Tracking Your Golf Pad Order

To track the status of your order, consult the tracking number in the shipment confirmation email.  This is sent to the email address used to place the order within 24-48 hours of the order being placed. If you don't see it, check all your folders including SPAM, JUNK, PROMOTIONS, etc. 
Once the package leaves our warehouse, the carrier is responsible for all updates. We do not have additional information. It's common for international orders to see delays in real-time tracking, so don't be alarmed if there are no recent updates in the tracking details. 

If it has been more than 48 hours and you don't have the tracking email, contact us so we can provide it.


If it's been 5-7 days beyond the shipping estimate shown below or in your email, you can contact us to file a lost shipment claim. Lost shipments are uncommon, though sometimes there are factors that can cause a shipment to be delayed.


For most orders submitted before 12pm US Eastern Time, your order will ship the same day. Orders submitted later may ship the following business day. There may be exceptions if there are problems with the order. E.g. address unable to be verified. 



Carriers Used For Shipping


Golf Pad offers shipping through UPS, USPS, DHL, FedEx. Carrier is selected based on the most efficient method depending on location and delivery type. 


Can I select a specific mail carrier for my Golf Pad order? 

Yes, if you require a specific carrier, please contact us before ordering.



Cost And Delivery Estimates


Orders submitted before 12 pm U.S. Eastern Time, your order will usually ship the same day. Orders submitted later will usually ship the following business day. 


Ordering Golf Pad TAGS outside the U.S. and prefer a local retailer? Click here to view our international partner stores, including the EU, SA, AU, and KR. 


Golf Pad USA Shipping Cost and Estimated Delivery 


Standard Shipping

3-5 days 

Golf Pad provides FREE standard domestic shipping.


Expedited

2-4 days

$25.00


Delivery time isn't guaranteed as it can be impacted by weather and other variables.


International Shipping Cost and Estimated Delivery


Standard Shipping

10-40 days depending on destination

$15.00 (large orders may be charged higher shipping, depending on weight)


Expedited

4-12 days

Canada - starts at $28, depending on weight

All other countries - starts at $35, depending on weight


Delivery time isn't guaranteed as it can be impacted by weather and other variables.


Please note: As with other goods, international deliveries may be subject to local customs import duties, charged by the customs agency to the recipient. Customs rules are complex and vary by country. Golf Pad can not control the duties or provide country-specific information. Please refer to local customs agency.


How do I change the address or cancel my order?


To provide the fastest shipping time, we process orders via a drop shipping warehouse. Orders are processed very quickly. Once order processing begins, it's very unlikely we can change or cancel the order. You can contact our support team and we will do our best to make the changes needed. If you've received the tracking number via email already, you may contact the carrier (e.g. UPS, FedEx, USPS) for address changes. Golf Pad can't guarantee they will make the update.


If your question isn't answered, please contact us