Tracking Your Order
To track the status of your order, consult the tracking number in the shipment confirmation email. This is sent to the email address used to place the order. If you don't see it, check all your folders including SPAM, JUNK, PROMOTIONS, etc. Once the package leaves our warehouse, the carrier is responsible for all updates. We do not have additional information. It's common for international orders to see delays in real-time tracking, so don't be alarmed if there are no recent updates in the tracking details.
If it's been 5-7 days beyond the shipping estimate shown below or in your email, you can contact us to file a lost shipment claim. Lost shipments are uncommon, though sometimes there are factors that can cause a shipment to be delayed.
Carriers Used For Shipping
Golf Pad offers domestic shipping through USPS and international shipping through DHL. For orders submitted before 12pm US Eastern Time, your order will usually ship the same day. Orders submitted later will usually ship the following business day.
Shipping times vary depending on location. See estimates below
Cost And Delivery Estimates
EU, AU, AF
8- 28 days depending on location/local post/customs office
Please note: As with other goods, international deliveries may be subject to local customs import duties, charged by the customs agency to the recipient. Customs rules are complex and vary by country. Golf Pad can not control the duties or provide country-specific information. Please refer to local customs agency.
If your question isn't answered, please contact us.