TAGS Don't Work When the Phone is in My Pocket

To ensure Golf Pad can successfully scan your TAGS while your phone is in your pocket, follow these recommendations:

On Android

1. Start your round and place your phone in your pocket.
2. Let the screen dim naturally.
3. Avoid pressing the power button. If you prefer to lock the screen, pin the Golf Pad app before doing so.

On iPhone

Simply place your phone in your pocket. Scanning mode activates automatically, so there's no need to tap Start Scanning beforehand.

If TAGS are still not being detected, please contact our support team and we'll be happy to help troubleshoot the issue.