What was the work around?
They told me that if you can find it in my apps, you can install it, but that only works if you had previously installed it somewhere.
We are aware of the issue. We've reached out to our contact at Samsung. They requested additional information and a report file from impacted devices. This process of sending the info to them only works on Samsung phones. If there’s a user with a Samsung phone who has this issue, please contact us via support@golfpadgps.com and we will work with you to get the information and deliver it to Samsung.
This will help them resolve it more quickly. We aren't trying to pass responsibility to Samsung, just stating the facts so we can get it resolved as quickly as possible. As I'm sure you understand, they control the content in the app stores, not Golf Pad.
Thank you for the update @Cindy! Hopefully Samsung can get this resolved quickly. I have a Pixel 5, so I'm not able to help get you what you need. :(
Thanks everyone for confirming you are able to see the app now!
Jonas
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