New iPhone Compatible TAGS - Feedback Wanted!

Posted over 6 years ago by Cindy Wren

Cindy Wren

A few weeks ago we announced our NEW Golf Pad TAGS. Any Golf Pad TAGS purchased after November 1, 2018 are now compatible with iPhone 7 / iOS 12 or later as well as Android. iPhone users rejoice!

Tracking your shots automatically means you can focus on your game and keep your phone in your pocket. Hundreds of you have already purchased your new set.

We focus on user feedback to continue to deliver the best experience and features. We want to hear from you!

1. Are you an Android or iPhone user?
2. What were your thoughts about the set up process of the new tags?
3. Have you had time to use them on the course? What did you like most about using them?

Any other thoughts you'd like to share with the team?

Ready, set, GO...

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44 Comments

Cindy Wren posted about 4 years ago

Gb0415 - Great. I'll look for it!

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Bhamster5050 posted about 4 years ago

Hi Cindy, Trying to scan each club and hit or miss. All tags are scanning but if there is a club that is scanned and has a blue highlight in it the attached file is the message I get when I try to scan a different club Steve

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Austin Blair posted over 2 years ago

Hi, I was wondering if there was any update on the Fitbit app? I've been using the tags for 2 or 3 years now and I love them so much and they're the best. I play on average 30 times a year so I have a good history. I think it would be cool if we could go back further than just 50 rounds on the complete average Statistics. Thanks!

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Austin Blair posted over 2 years ago

I'm so dumb, after almost 4 years of having this app, I just now realized that I can change that setting. Anyways, I'm in the market for a new watch and I can get a hand on me down Fitbit for free so I figured I'd ask first! Thanks!

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Cindy Wren posted over 2 years ago

@Austin Blair - I'm glad you found the setting to update the number of rounds you are viewing. For anyone else who doesn't know, you can change the historical rounds view from the Golf Pad app: Start Screen > Statistics > tap your profile name at the top of the screen > Range > Choose the range by rounds or timeframe.

As for Fitbit, nothing imminent is planned. Here's a list of the watches that are currently compatible with Golf Pad. I'm sure you'll find an affordable choice there.

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Martin thomson posted about 2 years ago

I’ve got an iPhone 12 Pro Max and have added my tags and enabled tags in golfpad preferences etc. when I put smart lock on and start using golfpad/tags ,I usually get an NFC ERROR at some point. The other day my iPhone just froze. I couldn’t do anything to get out of the black screen until I came home and it just restarted again. This is so frustrating.

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Cindy Wren posted about 2 years ago

@Martin ThomsonI'm going to create a support ticket for you. That will allow us to provide you one:one support to troubleshoot the issue you are experiencing. The forum is more designed to be a place of general conversation. Our technical suppor team will be in touch soon. - Cindy

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Martin thomson posted about 2 years ago

Yeah I got that. Seemingly you’ve known about this issue for ages and trying to get an update out to fix it. Not really helpful though to the thousands of people who have forked out money in the meantime. Surely we should be getting some kind of refund because we can’t use them now until the update

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Cindy Wren posted almost 6 years ago

Frank - thanks so much for the feedback. I'm glad you've found the standalone option with the watch useful. The tip with the iPhone is the NFC reader is in the top of the phone, rather than the back like most others. You know Apple, gotta break the mold!

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Dale Rupe posted over 6 years ago

Is there a timeline for Fitbit users?

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Dale Rupe posted over 6 years ago

Just switched from android to iPhone. In doing so my Samsung fit s2 no longer works. It is compatible with iPhone but not 3rd party apps. Won’t even show apps. So with this. I will not pay 400 dollars for an iwatch. My only hope is you folks make Fitbit compatible.

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Cindy Wren posted over 6 years ago

Hi Dale! Thank you for your feedback. At this time, the iPhone/Samsung watch configuration isn't possible. We are working on FitBit compatibility. I'll get back to you with more details about the timeline. Are you using TAGS with your iPhone or just the Premium app?

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Dale Rupe posted over 6 years ago

Thank you for responding. I am using tags, and link. I’m in the snow state so time is not of the essence. Thank you for keeping me posted Dale Rupe

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Cindy Wren posted over 6 years ago

Dale - I heard from our team was was informed that FitBit compatibility is on our roadmap for 2019. Sorry I don't have more specifics for you, but perhaps by the time the snow melts we'll have more news!

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Mike Elmalem posted over 6 years ago

Just started using the iPhone with tags. I switched from the reader as soon as they became available . It’s a definite drain on the battery of your cell phone. It’s practically impossible to finish around and have any charge left on your phone. That’s even with putting the phone in low battery mode. I have a brand new iPhone X with a very good battery like yet this app just kills it. It would be nice if your team worked on the power management supposed not such a drain on the phone

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