Hi Johannes - I'm sorry this is happening. Please send a support request to our support team using this link. They will help you sort this out.
In that case, please send an email to firstname.lastname@example.org instead.
Jóhannes Jónsson, Fikk du noe svar eller løsning på dette. Har akkurat samme problem.
Jóhannes Jónsson, Did you get an answer, or solution for this. I experience the same problem.
Geir - if you have this issue and have tried the steps here, please send a support query to us using email@example.com or the link referenced above.