I have selected both elevation profile and elevation to green in the app settings. When I open the course map, I only see the profile, not the elevation to green.
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3 Comments
Sorted by
Cindy Wrenposted
almost 5 years ago
Admin
Hi Bruce - your renewal should not have removed elevation. If you are still having this issue, please ensure you have the most updated version of the app and restart your phone. If the elvevation is still missing, please open a support ticket so our technical team can assist. Thank you!
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B
Bruce Whiteposted
almost 5 years ago
The elevation to the green did work until I renewed my subscription. Why doesn't it work now???
0 Votes
Cindy Wrenposted
over 6 years ago
Admin
Richard - thanks for your patience while we looked into this. This is something we need to look more closely at. We'll open a support ticket for you and follow up via email.
I have selected both elevation profile and elevation to green in the app settings. When I open the course map, I only see the profile, not the elevation to green.
0 Votes
3 Comments
Cindy Wren posted almost 5 years ago Admin
Hi Bruce - your renewal should not have removed elevation. If you are still having this issue, please ensure you have the most updated version of the app and restart your phone. If the elvevation is still missing, please open a support ticket so our technical team can assist. Thank you!
0 Votes
Bruce White posted almost 5 years ago
The elevation to the green did work until I renewed my subscription. Why doesn't it work now???
0 Votes
Cindy Wren posted over 6 years ago Admin
Richard - thanks for your patience while we looked into this. This is something we need to look more closely at. We'll open a support ticket for you and follow up via email.
0 Votes
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