Hi Dave - I'm going to email you directly to collect more information on this. We use AI to help with hole-advance. so more information will allow us to "teach" the algorithm so it performs correctly in the future.
This exact same thing happened to me a couple of weeks ago on a course that has had no issues like that before. I just thought it was something I did. Now, I'm guessing it's a bug.
Hi Michael. I've passed your information to our team for further investigation. In the meantime, please send the link to the round and describe the specific issue in a new ticket. You can find this in your Player Dashboard. This is so we can train the algorithm to handle the tricky situation better in the future. Thanks for chiming in! - Cindy
Hi Jan - I've passed your information to our team for further investigation. As mentioned above, what is most helpful is to please send the link to the round and describe the specific issue in a new ticket. You can find this in your Player Dashboard. Also, make sure you have the most recent version of the app. If issues are discovered, we work quickly to resolve them with updates to the app. - Cindy
Dave Rieberger