To all who've chimed in with recent feedback and issues - we have our development team looking into this. It may be a bug in the recent update. We'll work to get it resolved as soon as possible. Please download the latest update when it's available. Thanks again for letting us know about what you are seeing. - Cindy
I need to send you a video of the issues I'm having but the file is too large to add to a new ticket. Where should I send it to please?
Tobybarker - I will email you directly. - Cindy
Hi Chris - which version of the Golf Pad app and watch app are you using? - Cindy
I get this and other issues....ticket submitted
Chris Treece - I created a support ticket for you. We released an update on the 6th, so it may be related to that. We will email you to troubleshoot. - Cindy
I really like the watch app but I wish I knew what all the buttons mean. Also can you put a penalty stroke on the watch or do you have to use the phone?
Hi Reggie - Yes, you can add a penalty from the watch. This article has some screenshots about the watch function that may help. - Cindy
Hi Rich - thank you so much for your feedback. We're happy to hear it's helping you, especially as a new golfer. We keep update/release notes in the app store. You are correct that GPS is a factor in battery usage during a round, because it's active during the round to provide accurate data. Here's an article that will help with battery optimizations. I'll be sure the team gets your feedback about battery usage. - Cindy
Had dropped off and was considering joining up again.. Will wait for some more time
Used the app with a samsung galaxy watch (D55C) model, and overall it was good. One big gripe I have is that after starting a round on the phone and running the app in standalone mode for the watch, when I "close" the screen of the phone with the app running my watch says "no location". Then when I unlock my phone it all catches up again. This is with keeping the phone in my pocket, so well within bluetooth range. Location services are enabled on both the phone and the watch and both have their respective apps up to the latest verison. Is there anything that I'm doing wrong? I've gone thru the troubleshooting on this website multiple times.
Golf Pad is now even more useful on Samsung smartwatches! Here's a few things we just added:
- Improved display for GPS distances and current hole number and score, making it easier to see outdoors.
- Additional information like elevation change to target, distances to layup points, current shot tracking distance.
- Mark flag right on the watch or use 'putt out' option to complete a hole score without adding individual shots.
- Use one of three modes for keeping score on the watch: total score entry, track shot location, or track shots location and clubs. Select your preferred mode in Golf Pad settings on the phone.
Swipe left or right to change hole. Swipe up or down or use bezel to show the extra information. Tap screen to keep score. The new features are available on watches running Tizen 4 OS (Gear S3 or newer). Download the latest Golf Pad watch app: version 5.4.4 or later is required.
Version 15.10 of the phone app is required to enable some of these features like layup points.
We'd love to hear what you think! If you run into issues or have questions, please reach out.