Recently Samsung Gear 3 watch has updated their software and the app will not stay open on the watch. None of the features like shot recording or advancement of the hole work. Any solutions?
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22 Comments
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Cindy Wrenposted
over 7 years ago
Christopher - we got a support ticket for this issue. You'll get a follow up email.
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S
Stevenjnaylor88posted
almost 6 years ago
i have recently bought the premium app and have a gear 3 watch.
On the first hole, first shot the watch works fine when i get to take my second shot it says no gps on the watch. I need to get my phone back out and then the watch is ok until the next shot....
So i may aswell just use a free version of GOLF GPS as it dosent work properly on the watch.
ANY SUGGESTIONS.
0 Votes
Cindy Wrenposted
almost 6 years ago
Hi Stevenjnaylor88! Thanks for asking about this. We definitely want your experience with the watch to be smooth. Please try this to start:
If there is no GPS when you use Golf Pad with smartwatches, please make sure that the battery optimization is switched off in phone settings (Settings --> Battery --> Battery optimization). If battery optimization is on, then Android turns off GPS for all applications when the screen is off. You can turn on battery optimization again after finishing playing with Golf Pad app.
Let us know if this solves the issue.
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r
ron pickettposted
over 5 years ago
The problem I had may disappear with the newest update. I'll just wait until the next time I go out.
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Cindy Wrenposted
over 5 years ago
Hi Ron. An update will be released in the next couple of days. Do let us know if you have any further issues the next time you play. The best way for us to address your personal situation is via a support ticket. Thanks for checking in. - Cindy
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a
aungmynt ooposted
over 2 years ago
Samsung galaxy watch 5 pro can use with golf pad ?
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a
aungmynt ooposted
over 2 years ago
Can I use galaxy watch 5 Pro?
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Cindy Wrenposted
over 2 years ago
@Aungmynt oo - yes, Galaxy Watch 5Pro is compatible with Golf Pad.
Recently Samsung Gear 3 watch has updated their software and the app will not stay open on the watch. None of the features like shot recording or advancement of the hole work. Any solutions?
0 Votes
22 Comments
Cindy Wren posted over 7 years ago
Christopher - we got a support ticket for this issue. You'll get a follow up email.
0 Votes
Stevenjnaylor88 posted almost 6 years ago
i have recently bought the premium app and have a gear 3 watch.
On the first hole, first shot the watch works fine when i get to take my second shot it says no gps on the watch. I need to get my phone back out and then the watch is ok until the next shot....
So i may aswell just use a free version of GOLF GPS as it dosent work properly on the watch.
ANY SUGGESTIONS.
0 Votes
Cindy Wren posted almost 6 years ago
Hi Stevenjnaylor88! Thanks for asking about this. We definitely want your experience with the watch to be smooth. Please try this to start:
If there is no GPS when you use Golf Pad with smartwatches, please make sure that the battery optimization is switched off in phone settings (Settings --> Battery --> Battery optimization). If battery optimization is on, then Android turns off GPS for all applications when the screen is off. You can turn on battery optimization again after finishing playing with Golf Pad app.
Let us know if this solves the issue.
0 Votes
ron pickett posted over 5 years ago
The problem I had may disappear with the newest update. I'll just wait until the next time I go out.
0 Votes
Cindy Wren posted over 5 years ago
Hi Ron. An update will be released in the next couple of days. Do let us know if you have any further issues the next time you play. The best way for us to address your personal situation is via a support ticket. Thanks for checking in. - Cindy
0 Votes
aungmynt oo posted over 2 years ago
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aungmynt oo posted over 2 years ago
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Cindy Wren posted over 2 years ago
@Aungmynt oo - yes, Galaxy Watch 5Pro is compatible with Golf Pad.
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