Troubleshooting

I can't scan a tag.
Verify NFC is enabled in Android settings: go to Settings > Wireless & Networks > More, tap on the NFC switch to activate it. Then go back to Golf...
Thu, 9 Nov, 2017 at 11:53 AM
Screen lock issues
General troubleshooting There are some users whom are having trouble with Android secure screen lock and Golf Pad TAGS. Try these steps to allow...
Thu, 9 Nov, 2017 at 12:13 PM
Tags don't work on my Samsung phone when I use a 3rd party battery
Samsung places the NFC antenna inside the OEM battery, so you will need to use the original or equivalent battery to be able touse Golf Tags and other NF...
Thu, 25 Feb, 2016 at 12:15 PM
Tags don't work when the phone is in my pocket.
Please open Golf Pad and press the phone's power button. You should see Smart Lock - it will remain active while the phone is in your pocket. If Smar...
Mon, 30 Mar, 2015 at 2:49 PM
I'm getting random score entries or hole changes while using Golf Pad TAGS. How do I fix this?
Please be sure to turn the phone's screen off (press the power button) before you put the phone in your pocket. It will switch to black 'Smar...
Wed, 31 Aug, 2016 at 6:30 PM
Golf Tags work great, but I've got some random screenshots captured on my Samsung phone while playing a round
 Turn off the 'Palm to capture' motion in the 'Motion' or 'Gestures' section of android settings.
Wed, 26 Aug, 2015 at 10:45 AM
Still have questions?
Email support@contorra.com and we'll be happy to help.
Mon, 30 Mar, 2015 at 2:51 PM