Known issues and workarounds

Joining a group round does not work on iPhone
iPhone users can`t join a group round created on Android, if they use an invite link.  To join a group round on iPhone: - Start a new round on the same...
Fri, 7 Jun, 2019 at 3:03 PM
Current hole number is not synced between iPhone and Apple Watch
Some users report that the current hole and score don't stay in sync between iPhone and Apple Watch early in the round. This happens when they start sw...
Thu, 15 Oct, 2020 at 1:14 AM
Error on Gear Fit2
There is no sync between the watch and the phone if you start switching holes and/or adding scores in the phone app first. The watch shows "Error"...
Wed, 1 Jul, 2020 at 6:17 PM
TAGS scanning doesn't work if the screen is pinned
Some users reported that they can't scan TAGS if the screen is pinned on Samsung phones. Our engineering team is investigating the problem, but could n...
Wed, 8 Sep, 2021 at 9:48 PM
"Connecting" message on Samsung Galaxy watch after the last update to Tizen 5
There is a problem with the connection between the watch app and the phone app after the last update to Tizen 5. We're actively investigating this issu...
Thu, 15 Oct, 2020 at 8:32 PM
Problem with TAGS scanning after iOS update
Some users are experiencing a problem with TAGS scanning. We recommend scanning TAGS in "guided access" mode (if you are using iPhone X or iPhone ...
Fri, 23 Oct, 2020 at 11:04 AM
[RESOLVED] App freezes on a new Samsung Galaxy Watch 4
We received several reports about the app freezing on a Samsung Galaxy Watch 4. We worked with Google to resolve this problem. Make sure you have the latest...
Thu, 16 Sep, 2021 at 11:48 AM