Known issues and workarounds

Current hole number is not synced between iPhone and Apple Watch
Some users report that the current hole and score don't stay in sync between iPhone and Apple Watch early in the round. This happens when they start sw...
Thu, 15 Oct, 2020 at 1:14 AM
TAGS scanning doesn't work if the screen is pinned
Some users reported that they can't scan TAGS if the screen is pinned on Samsung phones. Our engineering team is investigating the problem, but could n...
Wed, 8 Sep, 2021 at 9:48 PM
Problem with TAGS scanning after iOS update
Some users are experiencing a problem with TAGS scanning. We recommend scanning TAGS in "guided access" mode (if you are using iPhone X or iPhone ...
Fri, 23 Oct, 2020 at 11:04 AM
[RESOLVED] App freezes on a new Samsung Galaxy Watch 4
We received several reports about the app freezing on a Samsung Galaxy Watch 4. We worked with Google to resolve this problem. Make sure you have the latest...
Thu, 16 Sep, 2021 at 11:48 AM
TAGS scanning problem on Galaxy Z Fold 3
Some users reported that TAGS are not scanned if a phone is closed and its screen is pinned. To fix this problem, check side key settings: go to Android set...
Fri, 29 Oct, 2021 at 6:17 PM
“Login disabled” Error
This article provides the information on how to log into the app via Facebook and avoid the "Login disabled" error. If the account securi...
Tue, 15 Mar, 2022 at 2:10 PM
App crashes and missing courses
Problem: Golf Pad may crash when starting a round on certain courses. Some courses that used to be available are not available anymore.  Cause: this was...
Wed, 25 May, 2022 at 1:07 AM