We offer a 1 year limited warranty against manufacturer defects. Most issues can be solved with a little troubleshooting or product education. If LINK isn't responding appropriately or as expected after you've tried the troubleshooting steps and reviewed the getting started videos, please contact us. Provide as many details as possible. If we determine your unit is defective, we'll send a replacement right away.
Warranty claims require the defective unit be returned. We'll provide a return shipping label for your convince.
International warranty claims will be shipped with a value of $1.00 USD. In most cases, this means you should not have any local customs or taxes due upon receipt.
It's important you follow the battery care instructions, especially when storing your LINK for long periods of time. If proper battery care is not followed, battery degradation or failure will not be covered as a warranty item.
Physical damage or loss of parts due to misuse or other environmental causes will not be covered as a warranty item.