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Have to restart app on Samsung gear 3 evertime want to record shoot

Evertime I have to go to app on Samsung gear 3 to record shot I have to reopen it. It also doesn't auto advance the hole either. Is there a solution I am missing?
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Hi Marc - sorry for the delay. Are you still experiencing the problem? Please check that you have the most updated version of the app and the Gear Manager app. Is this a new issue? If you are still having the issue, please send a support ticket to the team so we can trouble shoot for you. 

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